When Niall O’Dowd tried to book a flight to Atlanta earlier this year, the computer system refused to recognize his name. The editor of the Irish Voice newspaper could book the flight only by changing the way his name was written.

With computers doing most of our work today life is getting better only if your name is easy for typing without any special symbols or apostrophes. O’Connor name sounds easy as long as you do not have to deal with a computer and introduce the O’Connors to the digital world.

Cbc.ca tells a few good reasons to hate the computer software if your name is a little strange:
1) online form filters that automatically rename unfamiliar terms;
2) a hyphen or apostrophe is often mistaken for a piece of computer code, corrupting the system.

Read the whole article: http://www.cbc.ca/technology/story/2008/02/22/tech-apostrophes.html

Have you ever had problems with online booking? How do you solve it to make your booking process easier and smooth? Have you ever been forced to rename?